At Shy Beauty, we always strive to ensure your complete satisfaction and provide you with a premium shopping experience. We take great care in preparing and delivering your order in perfect condition. However, if you encounter any issue, we’ll be more than happy to assist you promptly.

If your item arrives damaged, incomplete, or different from what you ordered, please contact our customer service within 48 hours of receiving your order to request an exchange or compensation.

The product must be unused and in its original packaging to maintain quality and ensure a smooth process.

Our team will review your case and contact you to arrange for a replacement, exchange, or appropriate compensation, depending on the situation.

We value our customers deeply, and our goal is to make every step easy, fair, and fast.

Customer Service: +966 55 904 5587

Email: [email protected]

We appreciate your trust in us and promise to provide you with an exceptional shopping experience and attentive customer care.